Returns & Refunds

Change of mind

We do not accept returns simply because you change your mind. Please check the selected design, quantities, measurements and product description before ordering.

Wrong item or not as described

If you receive the wrong item, or the item does not match its product description, we will arrange a return.

Keep your order number, the item and its packaging, and take photos showing the issue. Contact us before sending anything back so we can provide the return instructions.

Return instructions & refunds

Return and refund arrangements depend on the issue with your order. Get return instructions before sending an item back, and keep proof of postage if a return is arranged. Do not send items to the address on the original parcel unless it has been confirmed as the return address.

Your consumer rights

This policy does not limit any rights or remedies you have under applicable consumer law, including rights relating to faulty goods.